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Shipping + Return Policy

SHIPPING

We're excited to get your new watersports product to you!  We've tried to keep it simple with these options:

• FREE Shipping on orders over $99 (reg priced items)

• Flat Rate Shipping on Sale/Clearance Items ($15/$40 depending on size and weight)

• Free In-Store Pickup available during business hours, with free parking behind our shop.

• Looking to get that kayak or SUP delivered to you? Contact us and we'll figure out the best (and most economical way) to get it out.

RETURNS/EXCHANGES

Ocean Sports is committed to your satisfaction!  Our gear is designed to work for you on and in the water.

Purchases made in-store or online on regular-priced items can be returned for a refund within 30 days (to the original method of payment), provided item is in new condition with original packaging.  Items that have been used or demo'd may be exchanged for a product that better meets your needs or for store credit with a rental fee applied. Customers are responsible for the cost of shipping back items for exchange or refund.

Purchases made during the Dutch Auction (through Sept 1, 2019) can be exchanged for items of equal value or for a store credit within 30 days of purchase.  No refunds on products purchased during the Dutch. 

Scuba course changes are permitted more than 7 days prior to start date. Changes within 7 days may be subject to a change fee. Scuba course returns have a 10% cancellation fee.  eLearning and course materials are a final sale/non-returnable.

No price adjustments on prior purchases.