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Shipping + Return Policy

FREE SHIPPING NOVEMBER

Spend $250 or more to get free shipping Canada-wide on orders up to 25lbs.

 Free Shipping Canada-wide on orders $250 or more, under 25lbs.  Excludes Kayaks, SUPs, and oversized items.  Free shipping can include items like wetsuits, snorkel gear, wake boots, and dive regulators, computers and bcd's.  Depending on size/weight, may also includes skis, tanks, surfers, and tubes.

• $40 Flat Rate Canada-wide on shipments over 25lbs.  Excludes Kayaks, SUPs, and oversized items.  It excludes items that cannot be shipped via Canada Post due to size/weight, and kayaks/SUPs.

Looking to get that boat or SUP delivered to you? Due to the size and weight of these items, free or flat rate shipping does not apply.  Contact us and we'll figure out the best (and most economical way) to get it out.

Free In-Store Pickup available during business hours, with free parking behind our shop.

 

RETURNS/EXCHANGES

Our gear is designed to work for you on and in the water!  We want you to LOVE your purchase and understand that it may need to be returned or exchanged.

Holiday Return Policy:

Purchases made in-store or online on regular-priced items can be returned for a refund through January 15, 2020 (to the original method of payment), provided item is in new condition with original packaging.

Sale or clearance items may be exchanged or returned for store credit through January 15, 2020, provided item in in new condition with original packaging.

Items that have been used or demo'd may be exchanged for a product that better meets your needs or for store credit (a rental fee may be applied if item is not in new condition).  

Customers are responsible for the cost of shipping items back for exchange or refund.

Scuba course changes are permitted more than 7 days prior to start date. Changes within 7 days may be subject to a change fee. Scuba course returns have a 10% cancellation fee.  eLearning and course materials are a final sale/non-returnable.

No price adjustments on prior purchases.