Ocean Sports SHIPPING Policy

Orders over $149.99 before taxes qualify for free shipping across Canada*.  This applies to most items though any packages weighing over 25lbs, including kayaks/SUPs and oversized items (like surfers, boards, skis, scuba tanks, etc) are $40 flat rate.

Orders are sent via Canada Post or Purolator. The shipping company that will be selected is based on the dimension of your package as well as the delivery address. *Beyond destination will be charged extra-we will contact you in advance with a quote.

If you would prefer your order to be expedited or with a specific carrier please reach out to us by emailing sales@oceansports.ca after placing your order. We will do our best to accommodate your request.

We are unable to make changes once the package has been picked up by the carrier.

• Free Shipping Canada-wide on orders $149 or more, under 25lbs.  Excludes Kayaks, SUPs, and oversized items like surfers, boards, and skis.  Free shipping can include items like vests, wetsuits, tubes,  wake boots, and dive regulators, snorkel gear, computers and bcd's.  

• $40 Flat Rate Canada-wide on shipments over 25lbs or oversized items like surfers, skis and boards, as well as inflatable SUPs and Kayaks. It excludes items that cannot be shipped via Canada Post or Purolator due to size/weight.

• In-Store Pickup available during business hours, with free parking.

Ocean Sports EXCHANGE Policy

Our gear is designed to work for you on and in the water!  We want you to LOVE your purchase and understand that it may need to be returned or exchanged.

Purchases made in-store or online on regular and sale-priced items can be exchanged OR returned for a store credit within 30 days of purchase, provided item is in new condition with original packaging.

Clearance items are a final sale and are noted on the item.

Items that have been used or demo'd may be exchanged for a product that better meets your needs or for store credit (a rental fee may be applied if item is not in new condition).  

Customers are responsible for the cost of shipping items back for exchange.

Scuba course changes are permitted more than 4 days prior to start date. Changes within 4 days may be subject to a change fee. Scuba course eLearning and materials are a final sale/non-returnable.

No price adjustments on prior purchases.